Senior Customer Assistant - Premium Retail Experience

Watsons · 📍 Canggu, Bali · Diposting 2026-10-09
FULL_TIME⭐ TERVERIFIKASI
IDR 8,000,000 - 12,000,000
Watsons is seeking a dynamic and customer-focused Senior Customer Assistant to join our team in Canggu, Bali. This role is perfect for someone who enjoys providing exceptional retail experiences and has a passion for beauty and wellness. As a Senior Customer Assistant, you will be the face of our store, assisting customers with their purchases, providing product recommendations, and ensuring they leave with a smile. This is a full-time position with a competitive salary and benefits package.

📋 Tanggung Jawab Pekerjaan

Provide excellent customer service by greeting customers, assisting with purchases, and resolving any issues that may arise.,Recommend products to customers based on their needs and preferences, ensuring they find the best solutions for their beauty and wellness needs.,Maintain a well-stocked and organized retail space, ensuring all products are displayed attractively and are available for purchase.,Process customer transactions accurately and efficiently, using our point-of-sale system.,Stay up-to-date with the latest trends and products in the beauty and wellness industry, and be able to discuss these with customers.,Promote our loyalty program and other special offers to customers, helping to drive sales and engagement.,Work collaboratively with the team to achieve our sales targets and provide a positive and enjoyable shopping experience for all customers.,Adhere to company policies and procedures, and ensure a safe and clean working environment.

🎓 Kualifikasi & Syarat

Previous experience in a customer service or retail role, preferably in the beauty or wellness industry.,Excellent communication and interpersonal skills, with the ability to build rapport with customers from diverse backgrounds.,Strong organizational and time management skills, with the ability to work efficiently in a fast-paced environment.,Basic knowledge of beauty and wellness products, and a passion for the industry.,Ability to work well under pressure and handle multiple tasks simultaneously.,Friendly, approachable, and customer-focused attitude.,Fluency in English, both written and spoken.,Willingness to work flexible hours, including weekends and holidays, as required.

🛠️ Keahlian

Customer serviceRetail knowledgeProduct recommendationTransaction processingTeamworkTime managementCommunication skillsProblem-solving
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